FAQs

What is LegalNature?

LegalNature is the online leader in providing customers with truly customized legal documents and forms. Our sophisticated form building technology provides step-by-step guidance to help customers create strong state-specific documents tailored to their particular legal circumstances.

How do I access my documents?

Log in to your account page to create, manage, and edit your documents. If you do not have an account, you will have the option to create one after completing a document.

How do I download and print my documents?

First sign in to your account. Locate the document you want to print and download it in either Miscrosoft Word or Adobe PDF format. Next, simply click on the print icon or select print from the file menu.

How do I end my free trial?

You can end your free trial any of the following ways:

1. Online – Log in to your account and click "Edit profile" to change your account status.

2. By email – Email us at info@legalnature.com requesting cancelation. Please allow up to one business day for us to process your request.

3. By phone – Call 888.881.1139, Monday through Friday 9 am – 5 pm PST. If you call outside of business hours, please leave a message and allow up to one business day for us to process your request.

How do I get a free document from LegalNature?

If you sign up for our 7-Day Free Trial, you will have seven days to edit, download, and print any documents available in our library. In order to avoid having your free trial converted into a paid subscription, you must cancel within those seven days.

Are LegalNature documents legally valid and enforceable?

Yes. All documents completed on LegalNature are legally valid and enforceable. Our team of attorneys meticulously researches the relevant state-specific laws to help ensure that each document will function properly for its intended purpose. In order to execute and use your document correctly, it is important that you fully review and follow the instructions provided at the end of each document.

Is the information I provide on the documents secure?

Yes. We take data protection seriously, which is why your documents are stored safely and securely through 128-bit encryption. This means that you can rest assured that your information is safe. If you have an account, when you go to recreate a document in the same state or country as a document you completed previously your prior answers will automatically populate the form builder in order to save you time. We also promise to never use your information or provide it to third parties without your permission.

When will I receive my document?

All documents you create on LegalNature may be downloaded to your computer immediately upon completion. You may choose to either print a hard copy of your document or save an electronic copy for future use.

Can I return to finish my document at a later time?

Yes. By creating an account you can easily return to where you left off by logging in and selecting the document in the same state or country that you were previously completing previously.

Billing FAQs

Why is there a charge on my statement?

You have a charge on your statement because you made a purchase on our site. This could be a one-time charge for access to a document or a recurring charge for one of our subscription plans.

How often will I be billed?

If you purchased a single document or an annual plan you will only be billed once. If you selected a monthly plan then you will be charged every 30 days. If you selected the 7-Day Free Trial, your account will be converted into a monthly subscription if you do not cancel within the trial period.

7-Day Free Trial Offer

LegalNature offers a 7-Day Free Trial of our monthly subscription product. You may cancel this trial within seven days to avoid any charges. The paid monthly subscription begins at the end of the 7-day trial.

How do I change or cancel my membership?

You have a number of options for changing or canceling your membership:

1. Online – Login to your account and click "Edit profile" to change your account status.

2. By email – Email us at info@legalnature.com requesting cancelation. Please allow up to one business day for us to process your request.

3. By phone – Call 888.881.1139, Monday through Friday, 9 am – 5 pm PST. If you call outside of business hours, please leave a message and allow up to one business day for us to process your request.

What is LegalNature’s 30-day money back guarantee?

LegalNature offers a 30-day money back guarantee. This means that if you are not satisfied with our service, you can notify us within 30 days in order to refund or reverse a charge.

Billing Support

For billing support, you can call us Monday through Friday, 9 am – 5 pm PST. If you call outside of business hours, please leave a message and allow up to one business day for us to respond.

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