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General and Billing FAQs Help Guides

I am having trouble printing my document.
You can call us Monday through Friday 9am - 7pm PST. If you reach us outside of business hours, just leave a message. We try to respond within a couple of hours. If you leave a message over the weekend, please allow up to one business day for us to get back in touch with you....
How do I change or cancel my membership?
You have a number of options to change your membership: Sign in – Log in to your account and select "Account Details." You can change your plan by selecting the "Billing" tab.   Email – Email us at [email protected]. Please allow up to 24 hours for us to respond. Call – Call 888.881.1139 Monday-Friday 9am-5pm. If you call outside of business hour...
Are the estate planning documents state compliant?
We pride ourselves on having the most up-to-date and state compliant legal documents available. Our team of attorneys works to ensure changes in the law are automatically applied to all existing versions of your documents....
I’m not sure exactly what I need. Where should I start?
If you are not sure what you need, then we recommend that you review our Help Center to start your search. Additionally, you can opt for one of our document bundles which cover a range of common legal matters....
Can I edit my documents?
Of course! We aim to meet your needs by providing highly customizable legal documents. You can either answer the form questions again to create a new version of the document or make changes directly within your downloaded Word file....
How do I get my document?
When you have completed your document it will be available to download in both PDF and Word format from your customer account dashboard. You can always go back and make edits or create a completely new version of your document....
How do I contact LegalNature?
If you cannot find an answer to your question in the Help Center, our friendly customer service representatives are here to help you. Either email us at [email protected] or get in touch with our team at 888.881.1139. No question is too big or small. We can’t wait to hear from you!...
Which individuals should use these documents?
Our legal documents help you through important life events, such as planning for your family’s future with an estate plan, caring for loved ones using a power of attorney, and selling and buying property with our real estate forms....
What is LegalNature?
LegalNature is your access to legal documents made easy. We are the online leader in legal documents and forms....
Why is there a charge on my statement?
You have a charge on your statement because you, or someone you know, purchased a legal document from our site. This could be a one-time charge for access to a document or a recurring charge for our monthly subscription....