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General and Billing FAQs Help Guides

I am having trouble printing my document.
You can call us Monday through Friday 9am - 7pm PST. If you reach us outside of business hours, just leave a message. We try to respond within a couple of hours. If you leave a message over the weekend, please allow up to one business day for us to get back in touch with you....
How do I change or cancel my membership?
You have a number of options to change your membership: Sign in – Log in to your account and select "Account Details." You can change your plan by selecting the "Billing" tab.   Email – Email us at [email protected]. Please allow up to 24 hours for us to respond. Call – Call 888.881.1139 Monday-Friday 9am-5pm. If you call outside of business hour...
Free Trial Offer
LegalNature offers a 7-day free trial of our monthly subscription product. You are able to cancel this trial within 7 days to avoid any charges. The paid monthly subscription begins at the end of the 7-day free trial....
Are the estate planning documents state compliant?
We pride ourselves on having the most up-to-date and state compliant legal documents available. Our team of attorneys works to ensure changes in the law are automatically applied to all existing versions of your documents....
I’m not sure exactly what I need. Where should I start?
If you are not sure what you need, then we recommend that you review our Help Center to start your search. Additionally, you can opt for one of our document bundles which cover a range of common legal matters....
How many documents can I create?
With both our Standard and Professional accounts, you can create documents from our entire library. A Standard account allows you to create one version of each document at a time whereas our Professional account allows you to create, edit, and store unlimited versions of our documents....
Can I edit my documents?
Of course! We aim to meet your needs by providing highly customizable legal documents. You can either answer the form questions again to create a new version of the document or make changes directly within your downloaded Word file....
How do I get my document?
When you have completed your document it will be available to download in both PDF and Word format from your customer account dashboard. You can always go back and make edits or create a completely new version of your document....
How does the free trial work?
We want to give you the opportunity to explore our site to ensure that we can meet your needs. The free trial allows you to create as many documents as you wish, with no strings attached. If you are not satisfied, then simply cancel your account or contact our customer service team before your free trial ends....
How do I contact LegalNature?
If you cannot find an answer to your question in the Help Center, our friendly customer service representatives are here to help you. Either email us at [email protected] or get in touch with our team at 888.881.1139. No question is too big or small. We can’t wait to hear from you!...